Toilet Service, Repair and Replacement

If you need help with a faulty toilet we can fix it for you.

There are a number of things that can go wrong with a toilet, so if you’re not comfortable doing it yourself, fee free to call the number above and we’ll send someone over.

If you do want to work on it yourself, we’ve listed the five most common problems below. Feel free to follow the tips provided in this article for solutions.  If all else fails, call us. We will be happy to take care of it for you.

Here Is A List Of The Five Most Common Toilet Problems:

Issue 1: Leaky Seals

A conventional toilet has a minimum of five seals with leaking potential. It’s important to locate the troublesome seal and replace or tighten it. The biggest seal is the seal pertaining to the bowl and tank. A crack in the tank seal could lead to a serious leak, with water coming out from below the tank at each flush. Substituting this seal entails draining the tank and removing it. For better access, turn the tank 180 degrees; get rid of the existing seal; and replace it with a fresh one. The mounting bolts’ smaller seals and the ballcock’s base could also fail and lead to smaller leaks. Get replacements for these as well. Bolt tightening or occasional nut mounting is sufficient to arrest the leak. We handle this type of toilet repair quite often.

The wax seal is the last seal that’s mounted atop a plastic flange below the toilet base. When this seal fails, the water leaking below the toilet base would rot the floor eventually. Caulking around the toilet’s base without mending the leak would only hold the water hostage, worsening matters. To address a leak surrounding the toilet’s base, you have to take the toilet off and replace the wax seal.

If a broken flange has caused the leak, call us to take care of it. This type of toilet service requires a little more work and know-how to repair.

Issue 2: Phantom Flushes or Water Dribbling into the Bowl

Periodically, you could hear spontaneous refilling of your toilet, as if someone flushed the toilet. Any toilet that cuts off and on without external force or runs at irregular intervals apparently has an issue, which is called phantom flush. The reason for this problem is an extremely slow tank leak into the toilet bowl. This leaky toilet problem can be addressed by draining both the bowl and tank, checking and cleaning the flapper, and replacing the flapper seat in case it’s in a bad physical state.

Issue 3: Water Dribbling into the Tank

In case you hear a continuous hissing noise from the toilet, it is probably due to water spilling into the tank through the supply line. The components, in this case, that should be inspected are the float, refill tube, and inlet-valve or ballcock assembly. Typically, the hissing noise is courtesy water flowing in via the inlet valve. First find out if the float requires adjusting or is sticking. Then, inspect to ensure the refill tube is not pushed in too deep inside the overflow tube. (It must extend just close to ¼” below the overflow tube’s rim.) If neither of these attempts address the issue, you would probably have to get the ballcock assembly replaced.

Issue 4: The Toilet Bowl Slowly Empties Itself

Also called a weak flush, a slowly emptying bowl is generally a toilet clog issue caused due to the clogged holes below the bowl’s rim. Use a curved wire piece to gently poke into all the flush holes to clear the debris out. A coat-hanger wire would work fine, with a mirror helping you look at things below the rim. Also, you could use the wire to liberate the debris that could be obstructing the siphon jet inside the drain’s bottom. Just ensure you don’t scratch the bowl.

Issue 5: The Dreaded Clog

A clogged toilet is a common problem. There are several tools that can assist with clearing a plugged toilet drain. Compared to a standard plunger that’s used to clear minor clogs, a force-up plunger does a much better job. Push the bulb into the bowl. Then, pump with force and control without splashing. If you have pushed some of the blockage through you’ll see it. If required, repeat the process.

For major clogs, use an auger. Push the auger end into the drain. As you insert the rotor downward, twist the handle. Make sure you don’t scratch the bowl in the process.

If something has cracked the toilet base anywhere we usually recommend you replace the toilet. A new toilet is the way to go if the base has cracked.